Malaysia: If You Are Above 60 And Haven't Receive Vaccination, Now You Can Request From MySejahtera

If you are 60 and above and you have not received your vaccination date, you can now submit a request in MySejahtera.

Here is how you do it.

  • Step 1: Launch your MySejahtera app.
  • Step 2: Click on Helpdesk.
  • Step 3: Click on Start.
  • Step 4: Click "B" 60 years old and above but haven't received my appointment (Phase 2)
  • Step 5: Click either option: 60 years old and above with chronic illness or 60 years old and above without chronic illness.
  • Step 6: Check on "No, it doesn't work".
  • Step 7: Submit your MySJ user ID and your passport.
Mysejahtera, how to use helpdesk

There are also many functions being updated in the HelpDesk.

  • Vaccination Appointment
  • Updating your details in MySejahtera or deleting your account
  • Refreshing your profile issue
  • Quarantine status
  • Covid-19 positive status
  • Unable to register
  • Cannot log into the app
  • Issues with Checking-in.


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